A couple of days ago the landlord sent a plumber out for the third time to try and find the source of a leak, and I always chat to him and treat him with the same friendliness and kindness I hope I treat everyone.

As he was leaving he said to me "I have to tell you that you are one of the nicest ladies I have ever met, you are so warm and bubbly. Whatever you are doing, keep doing it". I told him he had made my day and I couldn't wipe the grin off my face!

Please give compliments to people if you notice something you like about them ... it can really mean so much to them!