I'm currently sitting on a train heading into Sydney and during the journey a middle-aged man got on the train and was experiencing a mental distress episode which was making those around him extremely uncomfortable.

This lovely young lady sitting near me spoke up and started talking to him to make sure he was ok.

The two of them spoke for about 10 mins and during this time the lady (Nicola) showed such compassion and empathy towards this complete stranger and not only did she calm him down and help him come to the decision to seek assistance, but I think she stunned those of us sitting in the immediate area with her kindness and humility.

Nicola, what you did was amazing and just like the Gentleman said, you are an Angel.

Thank you and well done for winning at being an awesome human being!