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Delivery Driver Takes A Wrong Turn, Ends Up Saving A Drowning Dog

September 11, 2020

An Amazon delivery driver in Woburn, Massachusetts, is being hailed as a hero by a family whose dog was drowning in a pool while they were not home.

John Cassabria

John Cassabria, 24, says he was making his rounds when he suddenly took a wrong turn. He stopped his van to reroute his GPS tracker when he heard a strange noise.

"I've never heard anything like that in my life," he told CNN. "I actually heard it over the reversing beep of my van."

Cassabria followed the noise, which led him to a fence surrounding a house. There, he spotted the source of the odd sound: a dog stuck in a pool, crying for help.

The 14-year-old husky named Luka had been treading water for an unknown amount of time.

Cassabria hopped the fence and rushed to the dog whose head was barely sticking out of the water.

"I dove into the pool with my shoes, wallet, car keys -- the whole nine," he said. "And I swam with him in my arms the best I could hold him from the midway point of the pool to the shallow end and hoisted him and myself out of the pool."

Luka

"After he was out of the pool, he was very shook up, very scared," Cassabria said. "He didn't want me to leave his side. Every time I would go to get up, he would hit me with his paw or nudge me — so I stayed with him the entire time."

Cassabria called the Woburn Police Department and waited with Luka for over an hour until an animal control officer arrived.

The officer turned out to be a neighbor of the homeowners and phoned them to fill them in on the rescue.

"I dropped the phone. I just started crying and I dropped the phone," Julie Caldwell recalled. "I couldn't even talk."

Caldwell said she arranged for a neighbor to look after her dog, but in the time between her departure and the arrival of the neighbor, her dog had escaped her yard and jumped into a nearby pool.

"We have a doggy door and he's used that doggy door for 15 summers," said Caldwell. "He goes outside, goes right to the bathroom, and normally goes back in and stays in the air conditioned house."

When Caldwell finally got on the phone with Cassabria, she said she "thanked him up and down" and even wrote an email to Amazon.

"I can't thank him enough," Caldwell wrote in the email, a copy of which an Amazon spokesperson shared with CNN. "Words cannot express how grateful we are to him. In fact, I have tears in my eyes as I write this email. Luka is doing fine thanks to your wonderful and courageous employee."