My son was having a little meltdown getting onto the tram which the driver saw as he made his way to the drivers cabin. He stopped to ask what was wrong and what his name was. I explained he had autism and gave his name. He told me not to worry.

He then got into the cabin and just before we departed he went onto the tannoy to give him a special mention by name. When we got off, I told my son to go and give the driver a wave. He did and the driver opened his window to say bye back.

Then as we were leaving the platform he did one final speaker announcement saying "Bye little man, take care of yourself"

Anyone with a autistic child or even just a toddler who's experienced the dread of a public meltdown will know how much of a difference it makes to your day when someone shows you compassion. He made our day a little brighter and I've given feedback to the company.

This happened on a BeeNetwork Tram in Manchester from Ashton to Eccles.