So I'm getting married on Wednesday and my barber was the first person to cut my hair for my first date with my future wife. 4 years later I booked online and saw he wasn’t working so I decided to get my hair cut by someone else who worked there. Super bummed about it because I’ve been going to him for 4 years but I’m pressed for time so I had to get it cut today.

I rock up to my appointment with someone else and realized that my usual barber especially came in and told me "did you think I was going to miss this". He came in on his day off and made sure I was looked after. The guy is a true master of his craft.

Customer service that I'll remember for the rest of my life.