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McDonald's Refused A Homeless Woman Water So A Customer Did Something Amazing

October 6, 2016

Jonathon Pengelly stopped in a McDonald's in Cardiff, Wales, after a night out and witnessed a homeless woman ask for a cup of hot water.

When the woman was declined the drink, Jonathon decided to step in and help.

Now, his Facebook post detailing his act of kindness - which went far beyond getting her the cup of water she asked for - has been shared thousands of times.

Jonathon wrote:

"Well, my night took an unexpected turn! So I finished my night out, ended up in the dreaded McDonald's queue. I couldn't help but notice the lady in front me, all she asked for was a cup of hot water.

The member of staff told her no. I don't know what was going through their mind but a lady, clearly homeless was asking for a basic human right; and for a multi billion pound company, for them to say no is disgusting!

My heart was shattered! So I spoke to her and told her to order what she wanted, expecting her to order everything. I was so shocked. She asked for a single cheese burger and that was it. We bought as much as we could carry so I knew she wasn't going to be hungry.

I couldn't just leave this lady go, she was so warming and so lovely. So I sat with her, on the cold hard floor, in the middle of winter and you know what I did? I cried my eyes out.

You know if people of Cardiff walked passed them and didn't do anything because, financially, they weren't in the position, I would understand. But people walked passed and laughed at them. I don't care who you are, If this was you; and you're reading this I hate you!

When I got to speak to them I was genuinely shocked at their story and how educated they were! So full of life and enthusiasm and they literally have nothing!

I invited Polly and her mate back to my house and we all cooked enough food to feed them and their friends for the next few nights. We boxed them up and packed them in their bags.

Polly and her mate have had showers, brushed their teeth and they both said they have ever felt so appreciated in their life.

I'm no saint, but this small act of kindness cost me about £20. I know 90% of people reading this will earn about 10 times that a day.

It costs nothing to be kind, and I genuinely hope people share this to raise awareness of homelessness throughout the UK!

Me and Polly have chatted on the phone and I've promised her that she will never go hungry or cold again! I've given her blankets, pillows and a back pack full of food.

If you see someone on the streets, don't look down on them like they're nothing. You don't know what they've been though! spare a little thought!

I don't care if I look like shit cause I'm crying!

Polly, you've changed me!"