A Mother Emailed A Vacuum Company With An Unusual Request. Their Response Brought A Party To Tears

January 25, 2015

A Kirby vacuum salesman made the day of an autistic teen by giving him a special one-on-one demonstration at his 14th birthday party.

vacuum cleaner birthday
CBS 6 News

Since Dylan Green was 2 years old, he has had a passion for vacuum cleaners. Dylan, who has autism, was never into "normal" toys.

Wanting to do something special for his birthday, Dylan's mother sent an email to the Kirby Company:

"I am reaching out to you in hopes for an answer to an unusual request for my son who is autistic. He has always been obsessed with vacuum cleaners. His favorite is the Kirby. He spends hours every day watching videos on his tablet about different Kirby's. When he isn't watching videos about them, he is talking about them. I really would LOVE to get a demo done for him for his birthday. In fact, I am even getting him a cake made that looks like a Kirby vacuum. I am writing to you in hopes that you can get me in touch with a way to get him this demo. I want to be clear that I do not intend on purchasing a Kirby. I was hoping that I could pay a flat fee or thought that maybe if you have salesmen in training that needs to get in practice demos for training purposes. I do not want anything free, but as the mother of a special needs child, it is so hard to find things to make my son happy. I know that having this demo done would just be so awesome, and it would warm my heart to see him so excited to experience that."

The company received the email and sent salesman Al Archie to perform a vacuum demonstration at the party.

Archie could not believe how much Dylan knew about the vacuum.

"I imagine it was like a sports fan meeting one of his idols, like Michael Jordan," Archie said.

At the end of the demo, Archie gave Dylan a brand new Kirby vacuum. Dylan's mother said "there wasn't a dry eye in the house."

Via Fox 17.


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